Collective Selective reserves the right to refuse service, remove or edit content, or cancel orders at their sole discretion. You will be emailed your receipt, tracking information, and details regarding your order. These terms of service govern your access to and use of the Site. Please take the time to review these terms and conditions carefully. Your use of the Site constitutes your agreement to follow these rules and be bound by them and you must. We suggest you print a copy of these Terms & Conditions.
Changes to Terms and Conditions and To Site
Collective Selective reserves the right to modify or change the terms of use of this Site with or without notification. These Terms of Service may be updated or amended at any time without notice, so we encourage you to check back regularly. Your continued use of our Site is your consent to any and all updates and amendments.
By using our Site, you declare that you are able and legally competent to agree to and comply with these Terms & Conditions. If you do not agree to these Terms of Service or if you are not legally competent to agree to them, then you may not use the Site.
Use Of Web Site
All of the content that you see on our Site, including all visuals, designs, and text, is the exclusive property of Collective Selective and is subject to all applicable trademark, service mark, trade dress, copyright, and other intellectual property rights. In addition, the content of the Collective Selective site is copyrighted as under U.S. Copyright laws. Collective Selective hereby grants you a limited license to access and use of the content on our Site solely for your own personal, noncommercial use.
You are strictly prohibited from accessing or using the Collective Selective website for any illegal or unauthorized purpose. Any use of Collective Selective trademarks without the prior written permission of Collective Selective is strictly prohibited. The arrangement and layout of the Site, including but not limited to the Collective Selective, images, text, buttons, screenshots, digitally downloadable files, and other content or material, are the sole and exclusive property of Collective Selective or used under permission of the respective owner.
UNAUTHORIZED COPYING, REPRODUCTION, MODIFYING, UPLOADING, DOWNLOADING, POSTING, REISSUING, TRANSMITTING, DOING PLAGIARIZED WORKS OF, OR DUPLICATING ALL OR ANY PART OF THE SITES IS PROHIBITED.
Harassment in any manner or form through our Site, including via email or by obscene or abusive language, will not be tolerated. We welcome your respectful comments and feedback; however, any comments, feedback, messages, ideas, suggestions, or other communication sent to our Site shall be and remain the exclusive property of Collective Selective. Furthermore, Collective Selective shall be under no obligation to hold your comments in confidence, compensate you for any communications, or to respond. By submitting any information, content, comments, reviews, or feedback, you agree that is not protected by or subject to any third party intellectual property or proprietary rights unless you have permission from the rightful owner of such rights to submit any information, content, comments, reviews, or feedback and to grant Collective Selective all of the rights.
Social Media Tag Usage
By utilizing #collectiveselective, @collectiveselective, and any other similar hashtags in any way related to the Site, each user agrees to provide Collective Selective with an unrestricted, irrevocable, royalty-free, perpetual, fully paid-up, transferable, worldwide license to use the uploaded image(s) in any and all marketing materials, on sponsor's websites, and through all social media platforms and accounts. In addition, each user represents and warrants that uploaded images do not infringe the intellectual property rights of any third party, including, but not limited to, trademark and copyright rights.
Warranty
Collective Selective offers a limited warranty on all of its items.
User Warranties
By placing an order, you guarantee you are over 18 years of age and that you have the authority to place the order, and that you are providing accurate, true and complete information.
If you are under age 18, you may not access or use the Site. IF YOU ARE A PARENT OR GUARDIAN THAT PROVIDES CONSENT TO YOUR TEENAGER'S REGISTRATION WITH AND USE OF THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS IN RESPECT OF SUCH TEENAGER'S USE OF THE SITES.
Returns, Exchanges, & Refunds
Refunds and exchanges will be subject to Collective Selective's Returns, Exchanges, & Refunds Policy.
Disclaimer of Warranties
You expressly understand and agree that your use of this Site is at your sole risk and that this Site is provided on an "as is" and "as available" basis. Collective Selective makes no representations or warranties of any kind, express or implied, are made with respect to this Site, including, without limitation, warranties of title or implied warranties of merchantability, non-infringement, fitness for a particular purpose, as to the operation of this Site or the information, content, materials or items included on this Site.
Indemnification
By using this Site, acknowledge that your use is at your sole risk. You agree to indemnify and hold Collective Selective (including its officers, directors, agents, and employees) harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of (i) your use of the Site, including any information you submit, post to or share through the Site, (ii) your violation of these Terms of Service or (iii) your violation of any rights of another user, along with any losses or damages of any sort resulting from any violation of these terms of service or any activity relating to your account. This indemnification shall remain in effect even if there is a subsequent modification or termination to the Site.
Arbitration Agreement & Waiver of Certain Rights
You and Collective Selective agree that, except as set forth below, we will resolve any disputes between us (including any disputes between you and a third-party agent of Collective Selective) through binding and final arbitration instead of through court proceedings. Accordingly, you and Collective Selective hereby waive any right to a jury trial of any Claim (defined below).
All controversies, claims, counterclaims, or other disputes arising between you and Collective Selective or you and a third-party agent of Collective Selective (a "Claim") will be resolved exclusively by final and binding arbitration in accordance with the Rules of the American Arbitration Association ("AAA Rules"). The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. The parties agree that the arbitration proceedings will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs, or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration, by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies, or as expressly permitted by state law. The Federal Arbitration Act and federal arbitration law apply to this agreement. However, the arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of these Terms of Service including, but not limited to, a claim that all or any part of these Terms of Service is void or voidable.
If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Collective Selective will pay as much of the administrative costs and arbitrator's fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the arbitrator's compensation among the parties in such amounts as the arbitrator deems appropriate.
This arbitration agreement does not preclude you or Collective Selective from seeking action by federal, state, or local government agencies. You and Collective Selective also have the right to bring qualifying claims in small claims court. In addition, you and Collective Selective retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with these Terms of Use, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms of Use.
Neither you nor Collective Selective may act as a class representative or private attorney general nor participate as a member of a class of claimants with respect to any Claim. Claims may not be arbitrated on a class or representative basis. The arbitrator can decide only your and/or Collective Selective individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated.
If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section shall continue in full force and effect. If for any reason a claim proceeds in court rather than in arbitration, you and Collective Selective each waive any right to a jury trial. No waiver of any provision of this Section of the Terms of Use will be effective or enforceable unless recorded in writing signed by the party waiving such a right or requirement. Such a waiver shall not waive or affect any other portion of this Terms of Use. The arbitrator may award the same damages or other relief available under applicable law in the arbitration, including injunctive and declaratory relief, as if the action were brought in court on an individual basis.
Notwithstanding anything to the contrary in the foregoing or herein, the arbitrator may not issue a "public injunction," and any such "public injunction" may be awarded only by a federal or state court. If either party seeks a "public injunction," all other claims and prayers for relief must be adjudicated in arbitration first, and any prayer or claim for a "public injunction" in federal or state court stayed until the arbitration is completed, after which the federal or state court can adjudicate the party's claim or prayer for "public injunctive relief." In doing so, the federal or state court is bound under principles of claim or issue preclusion by the arbitrator's decision. This Section of the Terms of Use will survive the termination of your relationship with Collective Selective.
THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN AAA RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR COLLECTIVE SELECTIVE WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.
Other Provisions
Any action relating to the use of the Site or any transaction with Collective Selective must be brought in the state or federal courts located in the County of Los Angeles, California. You consent and submit to the personal jurisdiction of such courts for the purposes of any such action. These Terms of Use will be governed by and construed in accordance with the laws of the State of California, without giving effect to any conflict of laws, rules, or provisions.
Under no circumstances will we be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond our reasonable control. If any provision of these Terms of Use is found to be unlawful or unenforceable, then that provision will be deemed severable from these Terms of Use and will not affect the enforceability of any other provisions.
The failure by us to enforce any right or provision of these Terms of Use will not prevent us from enforcing such right or provision in the future. We may assign our rights and obligations under these Terms of Use, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law.
Site Errors
Despite our best efforts, our Site may contain typographical errors or inaccuracies. Such errors may relate to item information, including pricing and availability. If this occurs, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologize for any inconvenience.
Privacy Policy
We have established appropriate physical, electronic, and managerial safeguards to protect the information that we collect from or about our users. You are responsible for maintaining the confidentiality of your Collective Selective account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use Collective Selective only with the involvement of a parent or guardian. We do not sell, share, or trade your payment or personal information with any other companies. However, reserve the right at all times to disclose any information as ARTLESS deems necessary to satisfy any applicable law, regulation, legal process, or governmental request.
Pricing Policy
All prices displayed on this Site are quoted in U.S. dollars.
Questions
If you have any questions regarding our terms of service, please email us at info@collectiveselective.com
Returns, Exchanges, & Refunds
If you receive a damaged, defective, or incorrect item, we’ll make it right. Due to the custom nature of our furniture, designs, manufactured products, construction of our premium materials, ALL FURNITURE SALES ARE FINAL. We will gladly replace defective or missing parts at no additional charge. Items marked for Final Sale, non-refundable, sold as is, custom items, or special items, cannot be returned or exchanged. Please review your item(s) upon delivery. If there is an issue with your order, contact Collective Selective via email at info@collectiveselective.com within three (3) days of receipt.
Authorized returns or exchanges must be shipped with the original packaging within 30 days of receipt or date of purchase, whichever is more recent. Be sure to keep the original packing materials, receipt, and all merchandise tags for returns, exchanges, or refunds. Items returned incomplete, damaged, or without defect will be assessed a restocking fee of 15% of the item(s) price, plus shipping costs.
To process a return or exchange, please contact Collective Selective and obtain written authorization. Collective Selective does not accept returns, exchanges, or refunds without prior written approval. Fees will be waived at time of return in the exchange process for items of comparable value. Returns with a receipt will be refunded in the same form as original payment was made.
If you purchased your items from one of our retailers, please contact the retailer directly for their return policy. Unfortunately, at this time, we cannot accept returns for items purchased from a retailer other than collectiveselective.com.
Proof of Purchase
Proof of purchase is required for returns, exchanges, or refunds on eligible items, plus amount of tax paid according to applicable state law. We will accept the following as proof of purchase:
- Original paper receipt
- E-receipt
- Original packing slip
- Gift packing slip
- Order number
Inspection of Item
Your item(s) will be subject to inspection upon return. Exchanges, credits, or refunds will be issued for the purchase price. Tax will be refunded in accordance with applicable law.
We reserve the right to refuse returns or exchanges of items that are not in like-new condition because of misuse or damage caused by a customer. Please keep in mind that furniture is vulnerable to damage during shipping. For this reason, it's important that you please keep and use the original packaging materials for any items you wish to return or exchange.
Non-Refundable Fees
Shipping, delivery, and handling charges are non-refundable, except in cases of manufacturing defects or transit damage.
Return shipping and return pickup fees are the customer’s responsibility and are non-refundable.
Sales Tax
All sales delivered within the state of California are subject to California sales tax.
Cancellations
We can accept cancellation of your order for items that have not yet shipped or are on backorder. Once items have shipped, cancellation is not possible.
If you order by credit card, your card will be charged as each item is shipped. Custom and special-order items cannot be cancelled.
Risk of Loss
All purchased items are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. If your order is placed with a purchase order, the shipping terms of FOB shipping dock will supersede any shipping terms in your purchase order.